Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
spacious rooms
friendly staff
cigarette smell
limited dining options
5.8/10
Guest rating
Rooms
7.0
Location
6.6
Service
7.4
Dining
5.2
Guest reviews
5.8/10
based on 5 reviews
7.5
7.5/10 based on 325 reviews
Kathryn
United States,
February
2024
6.0/10
I had a mixed experience at this hotel. The rooms were spacious, but the bathroom with a jacuzzi was pretty dark even in the daytime and had a lingering smell of cigarettes. The service was generally friendly; however, there was a lack of acknowledgment about catering and leisure activities surrounding the hotel. The location was convenient for public transport but rather skimpy on local food options. The dining was less than stellar, and the facilities are in need of an update.
Rooms
6.0
The rooms need updating and had a lingering smell of cigarettes.
Service
7.0
The staff was friendly but lacked knowledge about local catering and leisure activities.
Location
6.0
The location is convenient for getting around but lacks local food options.
Dining
5.0
The dining experience was n't very good and could be improved.
Facilities
6.0
The facilities are in need of an update.
Alexandra
United States,
December
2023
6.2/10
The hotel has spacious rooms with jacuzzis but unfortunately smelled of cigarettes, making the stay less comfortable. The service was friendly but lacked knowledge of surrounding activities. The location is convenient for public transport but offers limited dining options. The facilities are decent but could be improved for a more satisfying experience.
Rooms
7.0
The rooms are big and feature a bathroom with a jacuzzi, but the cigarette smell was quite unpleasant.
Service
7.0
The service was quite friendly but lacked information on nearby leisure activities and catering options.
Location
6.0
Convenient to go by public transport, but the dining options are rather skimpy.
Dining
5.0
The dining experience was less than stellar with limited choices.
Facilities
6.0
The facilities are decent but could be improved for a more satisfying stay.
spacious rooms
cigarette smell
George
United States,
August
2023
6.8/10
The hotel had a pretty dark ambiance, even in the daytime. The rooms come with a jacuzzi, but mine was a bit cold. A hint of lingering smell of cigarettes was noticeable. The price could be more competitive.
Rooms
7.0
The room was indeed pretty dark even during the day, and the jacuzzi was a nice touch, but it was a bit cold. There was a faint smell of cigarettes present.
Service
7.0
The service was friendly, but there was a lack of information about catering and leisure activities surrounding the hotel. The staff was helpful overall, assisting with finding places to go.
Location
8.0
The location was decent with mostly Japanese food options nearby. It was amazing for being close to many late-night food choices and about a 10 to 15 minutes walk to Zhongshan Metro Station. Good for exploring around!
Dining
6.0
The dining experience was a bit plain and could be improved. The ice cream was the highlight, but overall, it was less than stellar. Price-wise, it wasn't the best value for money.
Facilities
6.0
The facilities were average with room for improvement.
Mike
United States,
August
2023
7.2/10
The hotel's rooms are spacious and offer a clean and comfortable setting, with the added bonus of a bathroom featuring a relaxing jacuzzi. However, the room tends to be dark even during daytime and may carry a faint smell of cigarettes.
Rooms
8.0
The room was big, bathroom with jacuzzi was clean and comfortable, with a big toilet.
Service
9.0
The staff is really helpful, especially for English speakers, providing useful directions and recommendations. They promptly replaced a faulty hair dryer. However, there is a lack of information about catering and leisure activities in the surrounding area.
Location
7.0
The hotel's decent location offers mostly Japanese food options nearby and is just a short walk away from Zhongshan Metro Station, Linsin Park, and many good Japanese restaurants.
Dining
5.0
The dining experience was a bit plain and could be improved, but they do offer hand-cut steaks.
Facilities
7.0
The facilities are sufficient, providing a comfortable stay overall.
Clean
Dark Room
Greg
United States,
May
2023
6.2/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, but the toilet was big, which was a plus. However, the room was too cold for my liking, and it felt quite dark even during the daytime. I also encountered some silverfish, which was a bit off-putting.
Rooms
7.0
The rooms were clean and comfortable, with a big toilet.
Service
7.0
The staff was quite friendly and helpful, especially in recommending places to visit. However, there was a lack of information about catering and leisure activities in the area.
Location
6.0
The location was decent, with mostly Japanese food options nearby. It was convenient to go by public transport, but it was lacking in terms of variety of dining choices.
Dining
5.0
The dining experience was a bit plain and could be improved. The laksa wasn't very good.
Facilities
6.0
The facilities were adequate but could benefit from some improvements.